Refund policy

Our Return & Refund Policy

We want you to love your purchase. Because we source our products globally to offer you the best prices, our return process is streamlined to save you time and expense.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or isn't what you ordered, we will make it right immediately. Please contact our support team, contact@doperme.com, within 14 days of delivery with:

• Your order number and name.

• A clear photograph or brief video showing the issue or defect.

Once verified, we will dispatch a replacement completely free of charge. No return shipment required.

Cancellations & Change of Mind

• Cancellations: Because our automated processing system sends orders directly to our fulfillment centers immediately after purchase, orders cannot be canceled or modified once they are placed.

• Returns: To be eligible for a return due to change of mind, your item must be unused, in the same condition that you received it, and in its original packaging. Customers are responsible for all trackable return shipping costs to our international fulfillment center.